Revolut Loans
Revolut Loans is a newly envisioned feature on the Revolut banking and investment app. This feature aims to allow users to borrow and repay small scale loans at the tap of a button. Keeping to the strict brand guidelines of Revolut, this project focuses on the consistent integration of this new feature.
Length Project Type Role
2 weeks Individual UI & UX
Revolut, a digital banking service, sells itself as being ’Beyond Banking’. It aims to give you ‘a radically better account’ where you will ’get more for your money’. The creation of Revolut Loans supports these statements while advancing the aim of ‘One app for all things money’.
01
The Existing App Flow
In order to get a clear visual of the existing app I replicated the flow utilising Figma and screenshots from the Revolut app. This enabled me to take note of any interactive elements, page animations and the grid system being used. Alongside visualising what currently exists, this exercise made evident numerous potential points of integration for the new feature.
02
Style Guide
Once a clear understanding of the existing app had been gained the next step was creating a directory of its components. When integrating a new feature into an existing platform such as the Revolut app it is important to gain a clear understanding of the visual components that it is composed of. This process resulted in the creation of an extensive style guide that could be a constant reference point when creating the new feature.
03
Information Architecture &
Sketching
Next I began sketching out various iterations of flow charts, screen flows and information architecture in order to discover the best location for successful integration of the new loans feature.
04
User Types
Revolut claims to be 'Beyond Banking’ relying heavily on its core values of efficency and ease. With that said in order to successfully integrate a new feature into Revolut, it needs to consider every user type. Every user has different needs and will utilise and access the app differently. These actions need to be considered and catered for.
05
User Flows
The integration of the loans feature will result in two new user actions on the Revolut app. The user firstly will be able to request a loan and secondly make manual repayments on it, separate from direct debit transactions. In order to see every potential user action and step I mapped out each journey in simple flow charts before progressing further.
Requesting a Loan
Making a Repayment
06
Prototyping
In order to iron out any potential points of error and assess the usability of the screens, prototyping was carried out followed by user testing. Mapping out how each user interacted with the prototype enabled me to clearly see the main pain points within the flow that needed addressing.
Requesting a Loan
Making a Repayment
07
Findings & Solutions
From the user tests carried out, as seen mapped above, 3 main pain points were highlighted. In order to remove these pain points, recommendations were given and screens were changed appropriately.
08
New Feature Flow
This visual shows the integration of the new feature into the Revolut App and the main access points through the home page and payments page.
09
High Fi Prototype
After successful integration of the new feature, supported by various rounds of user testing, a high fidelity prototype was developed, keeping the core values of the Revolut app central.
